MacRoots (Pty) Ltd Ethics Policy

MacRoots (Pty) Ltd believes in and subscribes to the purpose and underlying principles of ethical behaviour and ethical workmanship, guided by our Ethics Policy.

It is the policy of MacRoots (Pty) Ltd to uphold its reputation and provide trustworthy and ethical business services. It therefore supports its employees and clients who speak up and raise concern regarding questioning ethical and/or unethical behaviour and business dealings. All employees, clients and management therefore have an obligation to report incidents and concerns. The company will not tolerate retaliation in any form, against anyone for raising concerns or reporting incidents, improper, unethical, or inappropriate behaviour. An anonymous process of reporting is established via the reporting form below. All reports will be treated confidentially and management is fully committed to the process of taking corrective action where necessary.

View our Legal & Compliance policies before submitting a complaint.


Incident Report

Fill in the form to submit an incident report for any and all incidents relating to unethical behaviour. Confidentiality and Integrity is assured.

Review us on Social Media.

Submit a compliment or complaint directly with the MacRoots Management team and write a review of the experience you received from the MacRoots team.


Maximum file size: 50mb.

Should your file size exceed the file size limit provided, please kindly visit WeTransfer, upload your file and email the generated link to [email protected] using your incident number REF# in your email subject.

For anonymity purposes kindly note your Personal Information is not stored when submitting this form. The email address provided will receive an email confirming the successful submission of your incident report along with your incident reference number.

Have a question?

Get in touch with us today and we’ll be happy to assist with your query. For urgent or time sensitive matters, please contact us via phone instead of email.