Experience & Service Feedback

Submit a compliment or complaint directly with the MacRoots Management team and write a review of the experience you received from the MacRoots team.It is the policy of MacRoots (Pty) Ltd to uphold its reputation and provide trustworthy and ethical business services.

View our Legal & Compliance policies before submitting a complaint.


How Can We Improve

Fill in the form below to submit feedback for any and all positives and negatives that occurred during your ticket resolution and how can we improve.

Review us on Social Media.

Contact Information

Please provide your relevant business or personal information.

Systems Administrator Feedback

The section below focusses on your experience with the Systems Administrator who has assisted you. Fields which are required are marked with an asterisk.

Helpdesk Feedback

The below question focuses on our ticketing system as well as the service received from MacRoots as a whole. Fields which are required are marked with an asterisk.

Get in ouch with us

Contact us & let’s chat to find out more about you or your business and how MacRoots can optimise your IT Infrastructure